High · Offer clarity
Observed
The original opening leads with James’s name, creative disciplines, and commissions. It does not identify a service buyer’s immediate problem.
Recommendation
Lead with a customer-facing outcome, then explain what the service actually changes.
What changed
The redesigned hero says “Turn interest into your next customer” and immediately names websites and follow-up.
Implemented; conversion effect unmeasured.
High · Hiring path
Observed
The original portfolio has broad navigation and a contact invitation, without the three scoped packages now visible.
Recommendation
Show scope and price before asking for a conversation.
What changed
Three one-time packages make the decision concrete. This release adds a dedicated $195 offer page and an ungated sample.
Implemented; Shopify checkout is now linked. No completed transaction or sales uplift is claimed.
Medium · Relevant proof
Observed
Creative and product work shows capability, but does not establish paid-client acquisition results.
Recommendation
Show a deliverable that resembles the service being sold.
What changed
This audit and the fictional follow-up demonstration let buyers inspect the work.
Own-project proof only; no client ROI claim.
Medium · Inquiry friction
Observed
The prior contact tool opens the visitor’s email app, which depends on their device configuration.
Recommendation
Offer booking and direct email now; activate a monitored form only after delivery is tested.
What changed
Cal.com remains available. A protected form integration is prepared separately and stays off by default.
Partially addressed; hosted form and notification test outstanding.
Medium · Reading burden
Observed
A complete project history serves curious readers, but asks hiring visitors to scan unrelated details.
Recommendation
Keep the buying route concise and link to full project history.
What changed
Projects, services, writing, and the longer biography have dedicated pages. Old project URLs remain available.
Implemented; comprehension testing still required.